I.N. Therapy Berkshire Privacy Policy

Our contact details:

Name:

I.N. Therapy Berkshire

 

Address:

I.N Therapy Berkshire,

Egremont, Newbold College,

St Mark’s Rd,

Binfield,

RG42 4AN

 

E-mail:

info@intherapyberkshire.co.uk

 

Your privacy is important to us.  In order to protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

 

We process all personal information in line with the guidelines set out by the UK General Data Protection Regulations (UK GDPR).

 

Our practice is registered with the Information Commissioners Office (ICO).

 

The type of personal information we collect

 

We currently collect and process the following information:

  • Name

  • Email Address

  • Telephone Number

  • Date of birth

  • GP details

  • Details of private health insurance policies (where relevant)

 

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for the following reasons:

  • To enable us to gather all relevant information necessary for us to begin the process of assessment and treatment.

  • When we begin working with you, we will ask you to complete our terms or service and contact details forms.

 

We may also receive personal information indirectly, from the following sources in the following scenarios:

  • Personal information pertaining to you may be sent to us as a referral from another health care professional, such as your GP.

 

We use the information that you have given us in order to:

  • Contact you to set up an initial assessment.

  • Agree to enter into a service agreement, for example to offer you psychological therapy.

  • To comply with a legal obligation, for example the rules set out by the General Medical Council and Secretary of State.

  • We may share information with your GP, if consent is given for us to do so.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 

Your consent. You can remove your consent at any time. You can do this by contacting I.N. Therapy Berkshire at info@intherapyberkshire.co.uk

 

How we store your personal information

 

Your information is securely stored on encrypted and password protected devices.

We keep records of clients personal information for 7 years in line with professional practice guidelines. After this your data and all electronic communication will be destroyed/erased.

 

Your data protection rights

 

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@intherapyberkshire.co.uk or write to I.N. Therapy Berkshire, Egremont, Newbold College, St. Marks Rd, Binfield, RG42 4AN if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at info@intherapyberkshire.co.uk or write to I.N. Therapy Berkshire, Egremont, Newbold College, St. Marks Rd, Binfield, RG42 4AN

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

 

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk